Refund policy

Return & Refund Policy

All sales are final.

We do not accept returns or offer refunds once an order has been placed. This includes, but is not limited to, incorrect sizing, change of mind, or delayed delivery caused by the carrier.

That said, we care about our customers and stand behind our products.

Defective or Incorrect Items

If you receive an item that is:

  • Damaged

  • Defective

  • Incorrect (wrong item or size sent)

Please contact us within 7 days of delivery with:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item

We’ll review the situation and work with you to find a fair solution, which may include a replacement or store credit at our discretion.

Shipping Issues

Once an order has shipped, we are not responsible for lost, stolen, or delayed packages. Please contact the shipping carrier directly for updates. If you believe there is a serious issue, reach out and we’ll do our best to assist.

Contact

For any concerns or questions, email us at reveleir@gmail.com
We aim to respond within 24–48 hours.

By purchasing from us, you agree to this Return & Refund Policy.