Shipping policy

Shipping Policy

Order Processing

• Orders are typically processed within 1–3 business days (excluding weekends and holidays).

• Once your order ships, you will receive a shipping confirmation email with tracking information.

Domestic Shipping (United States)

• Free standard shipping is included on all domestic orders.

• Delivery usually takes 3–7 business days after processing, depending on your location and carrier.

International Shipping

• International shipping is available at a flat rate of $24.99.

• Delivery times vary by country, typically 7–21 business days.

• Customers are responsible for customs duties, taxes, and import fees, which may be collected upon delivery.

Shipping Issues

• We are not responsible for lost, stolen, or delayed packages once they leave our warehouse.

• If you experience an issue with your shipment, contact us at rêveleir@gmail.com, and we’ll do our best to help.

Address Accuracy

• Please double-check your shipping address before completing your order.

• We are not responsible for orders shipped to an incorrect address provided by the customer.

Changes & Cancellations

• Orders can only be modified or canceled before they are shipped.

• Once shipped, all sales are final.